Advanced Help Desk Support Technician Job at Lee Health, Fort Myers, FL

TDBGbHBuU3FxbE5JVzFibXJoYmtYbGFwRkE9PQ==
  • Lee Health
  • Fort Myers, FL

Job Description

Location: Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901

Department: IS Information Technology Svcs

Work Type: Full Time

Shift :7:00AM - 7:00PM, variable

Minimum to Midpoint Pay Rate: $22.73 - $29.55 / hour

Summary

Under general supervision, this position will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Team members will perform related work as required.

Requirements

Educational Requirements


Degree/Diploma Obtained
Program of Study Required/
Preferred
and/or
High School Diploma or Equivalent
Required

Additional Requirements

Minimum of 1 year of formal education or college beyond high school required. A plus certification or MCSE/MCSA certification in place of college


Experience Requirements


Minimum Years Required
Area of Experience Required/
Preferred
and/or
No Experience Required

Additional Requirements

Knowledge of basic computer skills and networking


State of Florida Licensure Requirements


Licenses
Required/
Preferred
and/or
Not Required

Certifications/Registration Requirements


Certificates/Registrations
Required/
Preferred
and/or
MCSE (Microsoft Certified Solutions Expert)
Preferredor
MCSA (Microsoft Certified Solutions Associate)
Preferred

US:FL:Fort Myers

Job Tags

Full time, Shift work,

Similar Jobs

Performance Foodservice

Route Driver Helper Job at Performance Foodservice

 ...inclusive working environment, including culture of rewards, recognition, and respect Position Purpose : Food and food service delivery Drivers fulfill a critical role in the countrys food supply chain. Our delivery drivers not only make sure the customers... 

GliaCell Technologies

Senior Web Application Developer Job at GliaCell Technologies

 ...Are you a Senior Web Application Developer who is ready for a new challenge that will launch your career to the next level? Tired of being treated...  ...Developer on one of our subcontracts. This is a full-time position offering the opportunity to support a U.S. Government... 

Homesite

Licensed Insurance Sales Representative (Primarily Home) Job at Homesite

 ...on how many inbound/warm leads you convert. In this primarily home-based role, you will spend 80% of your time (4+ days per week)...  ...within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such... 

HexaQuEST Health, Inc.

Credentialing and Verification Office Specialist Job at HexaQuEST Health, Inc.

Mon-Fri; 8 hour days; 3 month contract (potential to extend if needed); Remote **8 hours non-billable orientation hours** Guaranteed hours will not apply during orientation. Rate range **PLEASE SUBMIT WITH RATE NEEDED.**: Hospital rate: $75.00 , OT/CB: $82.00 ...

Amer Tax Service

2024 Tax Preparer Job at Amer Tax Service

ob description Overview We are seeking a skilled CTEC Licensed Tax Preparer to join our team for next 2024 Tax Season, starting January. The ideal candidate will have a strong background in customer service, math, and accounting principles. Experience with financial...