Job Description

Join Kellogg Community Credit Union as a Branch Manager!

This position is responsible for the success of their assigned branch including meeting sales and member services growth among other identified goals. Primary focus will involve assisting in the successful development, implementation and performance of the sales culture within assigned branch/call center. This position will mentor branch employees to reach monthly, quarterly and annual growth benchmarks and goals while ensuring these initiatives are in line with company goals.

Essential Functions & Responsibilities:

• Enthusiastically supports the credit union's focus on Member sales and service. Consistently meets or exceeds sales goals to support overall credit union financial goals. Supports and implements incentive sales programs within their branch.
• Schedules, trains, directs, and monitors the work of direct reports; allocates resources to meet operational needs within the department; reviews and approves, denies, or modifies department recommendations from subordinates.
• Responsible for analysis of relevant financial data. Makes recommendations to management for improvements and changes based upon branch observations.
• Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
• Represents the branch as appropriate in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups. Develops new business and expands Credit Union relationships.
• Monitors all branch activities to ensure they are in compliance with established credit union policies and procedures.
• Performs other job related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Four-year degree in business administration, sales or a related field is desirable, with two year's experience in a management role. Five years of experience in a variety of skilled positions with leadership responsibilities could substitute for a degree.
• Strong knowledge of sales and sales management practices.
• Ability to speak to groups of staff, members or others as necessary.
• Knowledge of financial institution financial management and services.
• Ability to lead and motivate staff toward common goals.
• Ability to communicate effectively in writing and orally.
• Ability to resolve interpersonal conflict and miscommunications.
• Knowledge of spreadsheet software and ability to use word processing software.
• Experience in a position involving extensive public contact.
• Ability to meet deadlines.
• Ability to lift 40 lbs.

KCCU has 13 branch offices within Southwest Michigan. This position will be located in Schoolcraft, Michigan.

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