Desktop Support Job at Syntricate Technologies, Toledo, OH

S1VCbXJYbXRxRk5MV1ZIcnFCZm5XMXFyRWc9PQ==
  • Syntricate Technologies
  • Toledo, OH

Job Description

Position- Desktop Support

Duration-Contract

Location- Toledo, OH



JD
•Assisting users on various PC related issues via Phone/Email or chat over remote session or by visiting user desk
•Supporting new user onboarding by deploying new PC and then collecting old PC's during offboarding
•Escalate incidents with accurate documentation to suitable technician, when required.
•Prioritize incidents and service requests according to defined processes to meet defined SLAs.
•Coordinating with vendor for any hardware/software issues
•Assisting team on PC LCM project to deploy new PC's by doing apps and data migration.
•Supporting sales user via Call
•Coordinate with asset team to ensure asset updates are done as soon as new assets received or shipped to lessor.
•Packing/Unpacking of PC's received from vendor or from different site
•Returning end of lease PC's back to the lessor•Creating/updating knowledge base articles for any new issues
•Provide suggestions for continuous improvement
Desktop Management - Infrastructure Services (IS)
8-10 Years experience

Regards,

Pallavi Verma
Sr. Technical Recruiter | Syntricate Technologies Inc.

Direct : 781-552-4333 |

Email : pallavi@syntricatetechnologies.com | Web:


We're hiring! connect with us on LinkedIn nd visit our Jobs Portal


Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer


This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system. You have received this email as we have your email address shared by you or from one of our data sources or from our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe .

Job Tags

Contract work, Immediate start, Remote job,

Similar Jobs

Napleton Corporate

Automotive Controller Job at Napleton Corporate

The Ed Napleton Automotive Group is looking for a Controller . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Toyota of Brookfield, the Controller provides sales and expense analyses for all departments. Fairly represents the financial... 

Liberty Health

HOSPICE MEDICAL SOCIAL WORKER Job at Liberty Health

Liberty Cares With Compassion At Liberty Hospice we understand the unique needs of our patients and families facing terminal illness. That is why Liberty Hospice provides our hospice patients with state-of-the-art care and pain management services, delivered by ...

NoGigiddy

Remote Technical Support Specialist - Entry Level, No Degree Required Job at NoGigiddy

 ...career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users,... 

Popeyes

Restaurant Manager Job at Popeyes

 .... We are seeking a Restaurant Manager to join our team! You will be responsible for providing customers with a memorable fast food dining experience. The Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing... 

Russell Tobin

Recruiter Job at Russell Tobin

 ...Recruiter Talent Acquisition Location: Greenwich, CT (Hybrid 4 Days a week 1 day WFH) Salary Range: $80,000 - $100,000 + bonus + equity About the Role: Talent Acquisition is a core strategic driver of our clients success. They are looking for a dynamic and...