Job Description

Current UC employees must apply internally via SuccessFactors >

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.

About the Graduate College

Our mission is to promote a student-centered graduate education by fostering partnerships that: (1) advance diversity, inclusion, and belonging for a just global society; (2) enhance the success of students, staff, and faculty; (3) support professional development for students and mentors; and (4) prepare scholars and practitioners to innovate in research and creative endeavors.

Our office offers a wealth of resources from health insurance coverage and student informed policies (e.g., parental leave for graduate students) to professional development and mental health training and support to equip students with tools needed to thrive academically and personally.

Job Overview

As a member of the Graduate College team, this role centers around providing comprehensive support to students during challenging times. The case manager will serve as a contact person for graduate students and assist in guiding them to finding resources and support ensuring their success. The person in this role will work closely with the embedded counselor, university and community partners to address non-clinical, consultative, emergency, and case management needs for graduate students. This position has hybrid/remote work opportunities.

Essential Functions

The person in this position will collaborate with various campus and university units, as well as community organizations. This may include but is not limited to the UC CARE Team, Accessibility Resources, Veteran Affairs, and Financial Aid and Enrollment Services. The Case Manager must have the ability to work independently and to partner with these various departments in order to advance the Graduate College community's awareness of well-being issues and resources.

• Serve as the first point of contact for students
• Help students go to the right office & navigating university policies/procedures
• Serve as point of contact for students when navigating conflict, grievances, policies
• Provides transitional support to referring therapist and clients in need of referral to community services.
• Provide training for faculty/staff regarding managing student concerns
• Engage in outreach with students (attend events across campus; offer services)
• Develop relationships with academic units, student support services across campus to best serve students
• Serving as a liaison, this position facilitates coordination between CAPS, Ombuds, and various community referral sources. These sources encompass hospitals, private practitioners, clinics, psychiatry services, and other mental health agencies.
• Maintain a comprehensive database of community referral resources.
• Collaborate with embedded counselor - refer services
• Collaborate with PM for Community & Belonging; PM for Student Services to support Graduate College activities; and the Graduate College team
• Support Graduate College events
• Manage emergency funding requests in partnership with the Student Concerns subcommittee
• Use data and research to inform services

Minimum Requirements

• Experience working with college students or well-versed in college student wellness trends.
• Demonstrated experience working with diverse student populations, including underserved and international students, with knowledge of educational barriers facing underrepresented students.
• Extensive knowledge of social services in the Cincinnati metro area.

Required Education

Master’s Degree must be in Social Work.

Required Trainings/Certifications

• State of Ohio Licensed Independent Social Worker (LISW) or licensed eligible (must be obtained within six (6) months of employment)
• State of Ohio Licensed Independent Social Worker-Supervisor (LISW-S) (must be obtained within six (6) months of employment).
• MSW or M.S in Counseling or related field
• LCSW, LPC, LPCC, or similar license/credential (LCSW ideal)

Required Experience

Two to five years of experience of case management or counseling experience

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

To learn more about why UC is a great place to work, please visit our careers page at

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.

The University of Cincinnati is an Equal Opportunity Employer.

REQ: 97359

SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE

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