Type of Requisition: Pipeline
Clearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
NoneSuitability:
Public Trust/Other Required:
OtherJob Family:
SCAJob Qualifications:
Skills:
Customer Service, Data Entry, Phone Calls (Inactive), Spanish LanguageCertifications:
Experience:
0 + years of related experienceUS Citizenship Required:
YesJob Description:
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Part-Time Customer Support Professional joining our rapidly growing team of contact center professionals in El Paso, TX.
At GDIT, people are our differentiator. As a PART-TIME CUSTOMER SUPPORT PROFESSIONAL , you will be trusted to utilize your root cause analysis and problem solving skills to manage inbound calls , online chats, and messages in our state-of-the-art contact center. In this role, a typical day will include:
REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
WHAT GDIT CAN OFFER YOU:
PLEASE NOTE: Initial classroom and on-the-job training will be provided ONSITE. After training, employees will continue to work onsite and may be given the opportunity to work remotely in the future.
GDIT CAREERS
Opportunity Owned
Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.
Applying for a career in GDIT’s Engagement Center is as easy as 1…2…3. To learn more about GDIT’s Help Desk or Call Center positions and our candidate application process please call 833-GDIT-123.
#CEELPASOCC
#CISEG
#ITCContactCenter
#TSSCE
The likely hourly rate for this position is between $12.78 - $17.30. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
30Travel Required:
NoneT elecommuting Options:
HybridWork Location:
USA TX El Paso - 10767 Gateway West Boulevard (TXS010)Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class....Functional Microsoft Dynamics Consultant We're seeking a talented individual to join our team and contribute to delivering innovative solutions for our clients. As a Senior Application Consultant, you'll leverage your expertise in Microsoft Applications, databases...
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