Property Manager Job at Horizon Management Services, Janesville, WI

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  • Horizon Management Services
  • Janesville, WI

Job Description

Join Our Dynamic Team at Horizon: Building Futures, Creating Communities. Top Workplace since 2019

Responsible for the day-to-day operations, including leasing, resident relations, and outreach marketing.

Responsibilities:

Leadership:

  • Oversee community harmony and atmosphere among residents.
  • Report any alarming situations or changes to the Regional Manager.
  • Enforce property rules and regulations.
  • Follow up on maintenance requests and repairs.

General Office:

  • Monitor outside contractors and vendors, reporting outcomes to the Regional Manager.
  • Office hours will vary based on business needs.
  • Check and respond to voice mail, faxes, and emails within 24 hours during the business week.
  • Answer property cell phone during business hours.
  • Facilitate resident meetings as needed.
  • Handle laundry money monthly and take it to the bank if required.
  • Submit petty cash forms and receipts monthly for reimbursement.

Social Programming:

  • Manage petty cash as outlined in the Policy & Procedure Manual.
  • Organize social committees and plan monthly social/activity calendars.
  • Participate in and host community and HMS events.
  • Set up community activities as necessary.
  • Attend meetings for one community service organization regularly.

Housekeeping and Light Maintenance:

  • Perform light housekeeping to ensure the building is show-ready for leasing.
  • Maintain vacant apartments in show-ready condition and ensure curb appeal.
  • Assist maintenance staff with minor issues like circuit breakers, water shut-off valves, and light plumbing problems.
  • Understand heating systems and be able to turn off apartment furnaces or hot water valves.

Leasing and Marketing:

  • Follow the marketing plan and adjust based on occupancy levels.
  • Aim for consistent 100% occupancy.
  • Abide by all Fair Housing Laws.
  • Conduct outreach marketing in the community.
  • Ensure all prospects are entered into Onesite, follow up is completed, and the waitlist is maintained.
  • Conduct tours, application interviews, lease signings, and move-in orientations as needed, including weekends and evenings.

Compliance:

  • Conduct annual recertification interviews with income-eligible households.
  • Complete and forward required paperwork to the corporate office.
  • Notify the Compliance Department of any unusual situations or policy breaches.
  • Complete all documentation and reports as required.

Other Duties As Assigned

Supervision:

  • Receive guidance from the immediate supervisor weekly and as needed.
  • Informally direct or coach sub-contractors hired by HMS, such as carpet cleaners, painters, maintenance technicians, caretakers, and service technicians.

A. Necessary Education or Work Experience:

  • Preferred: Prior property management experience
  • Prior experience in customer service, leadership, and management

B. Required Knowledge and Skills:

  • Effective communication and collaboration with a diverse group of individuals
  • Conflict resolution skills
  • Ability to perform light maintenance and repairs as needed
  • Proficient in written and verbal communication
  • Strong organizational skills for office management
  • Capability to organize and conduct social activities for senior groups
  • Proficiency in computer systems, databases, Word, Excel, email, and light typing
  • Ability to perform light housekeeping tasks (e.g., vacuuming, washing floors, picking up items, moving chairs)
  • Clear communication and direction to service technicians
  • Ability to climb and work from an 8-foot ladder (e.g., changing light bulbs, smoke detector batteries)
  • Flexibility to work weekends or evenings as needed, especially during low occupancy for showings/open houses or emergencies

C. Other Qualifications:

  • Attendance at annual fair housing workshops and other training sessions at various locations
  • Ability to operate lawn care and snow removal equipment (if required at the property)
  • Reliable transportation for marketing outreach and offsite meetings
  • Valid driver's license, reliable transportation, and insurance

Physical Demands and Work Environment:

  • Regularly required to sit, stand, bend, twist, lift, turn, reach, write, and operate a computer keyboard, standard office equipment, and telephone
  • Frequent communication with customers
  • Regular movement and reaching for items
  • Occasionally lifting and/or moving up to 50 pounds
  • Occasional ladder climbing
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Compensation details: 22-24 Hourly Wage

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Job Tags

Hourly pay, For contractors, Work experience placement, For subcontractor, Immediate start, Afternoon shift,

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